Terms & Conditions

Last Updated: December 2024
Effective Date: December 1, 2024

Welcome to AuraBloom! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using AuraBloom, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Definitions

  • "Company" refers to AuraBloom, an Indian e-commerce entity
  • "User" refers to any individual who accesses or uses our website
  • "Services" refers to all products, services, and features offered through our platform
  • "Website" refers to aurabloom.live and all associated domains

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age or have parental consent
  • Have the legal capacity to enter into contracts
  • Provide accurate and complete information during registration
  • Comply with all applicable laws and regulations

4. Account Registration

4.1 Account Creation

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and up-to-date information

4.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

5. Product Information and Pricing

5.1 Product Descriptions

We strive to provide accurate product information, but we do not warrant that product descriptions are error-free, complete, or current.

5.2 Pricing

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • Additional charges like shipping and taxes may apply

6. Orders and Payments

6.1 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order at our discretion.

6.2 Payment Terms

  • Payment is required at the time of order placement
  • We accept various payment methods including credit cards, debit cards, UPI, and digital wallets
  • All transactions are processed securely through trusted payment gateways
  • Failed payments may result in order cancellation

7. Shipping and Delivery

Please refer to our Shipping & Delivery Policy for detailed information about:

  • Delivery timelines and charges
  • Shipping restrictions and limitations
  • Risk of loss and title transfer

8. Returns and Refunds

Our return and refund policies are detailed in our Refund & Cancellation Policy. By making a purchase, you agree to these terms.

9. User Conduct

Users agree not to:

  • Use the website for any unlawful purpose
  • Post false, misleading, or inappropriate content
  • Interfere with website security or functionality
  • Violate any applicable laws or regulations
  • Engage in fraudulent activities
  • Harass, abuse, or harm other users

10. Intellectual Property Rights

10.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of AuraBloom and is protected by Indian and international copyright laws.

10.2 User Content

By submitting content (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, modify, and display such content.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Disclaimers and Limitations of Liability

12.1 Disclaimer of Warranties

Our website and services are provided "as is" without any warranties, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

12.2 Limitation of Liability

To the maximum extent permitted by law, AuraBloom shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

13. Indemnification

You agree to indemnify and hold AuraBloom harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Bhopal, Madhya Pradesh, India.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified Terms.

18. Contact Information

For questions about these Terms & Conditions, please contact us:

  • Email: legal@aurabloom.live
  • Phone: +91 7067308746
  • Address: AuraBloom Legal Department
    580 Shiv City
    Bhopal, Madhya Pradesh 462041
    India

19. Business Information

  • Business Name: AuraBloom
  • GST Number: 23BGKPY2987H1ZQ
  • Registered Office: 580 Shiv City, Bhopal, Madhya Pradesh 462041, India

Important Note: These Terms & Conditions are governed by Indian law and comply with the Consumer Protection Act, 2019, and other applicable Indian regulations. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Thank you for choosing AuraBloom. We appreciate your business and trust.